Rubberlast Group Limited has an integrated quality and environmental management system (IMS) which meets the requirements of ISO9001:2008 & ISO14001:2004. The company is committed to compliance with all relevant legislative and regulatory requirements applicable to the processing and supply of industrial rubber, sponge and hose products, and to continually improve performance in terms of customer satisfaction, quality and the environment. The effectiveness of the management system is assessed on a regular basis.
The company recognises that it cannot exist without its customers. Therefore, all the company’s efforts must be geared towards customer satisfaction. This encompasses the ability to meet the customer’s requirements for quality, reliability, competitive pricing and delivery.
Rubberlast Group Limited recognises that the protection and conservation of the environment is an important aspect of the company's overall performance and also a major responsibility of the management. The company is committed to preventing pollution and have installed measures to ensure this is maintained. The Managing Director is responsible for ensuring that this policy is understood, implemented and maintained at all levels in the company.
To meet its goals, the company needs the full involvement and commitment of all its employees and reliable sources of supply. Because of this, the company is committed to providing suitable training for all employees, the assessment and monitoring of suppliers and the review of customer feedback.
The objectives of the IMS are;
The company will review this policy at regular management review meetings where the objectives are set and progress monitored.
This policy statement is displayed on the company's premises, website and included in the manual. It is also publicly available to interested parties.
Gideon Peel - Managing Director
May 2010